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Aquiss Business Unlimited Value Broadband

The Business Unlimited Value broadband package range is our entry level ADSL broadband solutions for the small business, though equally a perfect solution for the professional home user.
 

Business Value Broadband - Option 1 1ST MONTH FREE BEST SELLER
Maximum
19Mbps

Average
13Mbps
Download Speed
Maximum
1.1Mbps

Average
0.9Mbps
Upload Speed
Unlimited
Download Limits
FREE Transfer*
FREE Static IP Address
12 Month Contract
Standard Care
£22.00
per month



Business Value Broadband - Option 2 1ST MONTH FREE  
Maximum
19Mbps

Average
13Mbps
Download Speed
Maximum
2.2Mbps

Average
1.6Mbps
Upload Speed
Unlimited
Download Limits
FREE Transfer*
FREE Static IP Address
12 Month Contract
Standard Care
£32.00
per month






I'm not a fan of long term contracts, are there any solutions?
Yes. A 12 month contract is the default option on this package range, however, if you would rather have a 1 month minimum contract, we offer a dedicated broadband range that provides this. This can be found http://www.aquiss.net/broadband-business.php. Please call us on 01746 708090 if you need further clarity on this option.


Understanding line sync and expected speeds
The actual speed achieved depends upon the distance from the exchange and quality of the telephone line. At certain times, congestion within the network may also result in reduced speeds. In all cases we will provide you with an estimated "sync range" that your telephone line will support prior to agreeing a contract with ourselves. If you wish to discuss the quality of your line in technical detail, please do get in touch. We will happily go into detailed specifics.


What is the Low Latency Management mentioned above all about?
In order to prevent packet loss and avoid high latency during latency sensitive services, such as VoIP, we have combined our own in-house Anti-Loss Tool (ALT) that monitors the network performance with controls for technical aspects such as FAST Path, Interleaving, Latency and Target SNR (line noise) levels.


How long will it take to migrate a broadband service to Aquiss?
Transferring an active broadband service from another Internet Service Provider are generally completed within 12 working days, although it's often less than this. Bulk transfers can take up to 14 working days depending on quantity. You can expect a short service interruption of between 20 minutes and 2 hours on the day of transfer - but it's worth it once it's done!


I require more than one public static IP. Is this possible?
Yes. Whilst for the vast majority of customers our standard single static IP will be fine, we do offer the option of No-NAT 8 (/29) range for £2.50 per month. This can either be ordered during your application or upgraded at a later date.


If I want to end my contract, is there a charge?
Maybe, depending on what your looking to do. If your not moving your service to another ISP, known as migrating, there would be a £33.33 Broadband Cease fee. If your migrating away from Aquiss there would be no charge. Of course, if there are any remaining months left on your minimum contract to complete, you would also need to settle these in full. It should be noted that charges will also be triggered if your telephone service is cancelled causing our broadband service to be ceased.


I am moving home, is there a charge?
Yes. There will be a £33.33 Broadband Cease fee to end the service at your current property. If there are any remaining months left on your minimum contract to complete, whilst at this property, you would also need to settle these in full. Contracts are not transferred between properties. Reactivation charges at your new property are possible, subject to contract options available and availability. It should be noted that charges will also be triggered if your telephone service is cancelled causing our broadband service to be ceased.


I notice there are a couple of options to increase the upload sync up to 2.2 Mbps. Do I need any special hardware?
Yes. To take advantage of enhanced upload syncs, a router or modem that supports ADSL2+ Annex M is required Annex M enables you to increase your upload speed by trading some of your download speed. Annex M also guarantees an upstream throughput of 85% of the upstream sync rate between the hours of 8am and 5pm, Monday to Friday, excluding UK public and bank holidays.


Is the Aquiss Business Unlimited Value range available in my area?
Coverage of our Business Unlimited Value range is available to around 97% of the UK population. If you wish to enquire about availability in your area do give us a call on 01746 708090.


Available payment options
We offer a wide range of payment options that can be setup securely via our online eBilling platform. These include Direct Debit, Credit and Debit cards (including Amex), Bank Transfer and Standing Order.


Further thoughts or questions?
It is more than likely that you are looking for some specific information or generally have a few unanswered questions that we have not managed to get squeezed onto this page. We have therefore prepared an extended FAQ guide which can be found by clicking here. However, we are a friendly bunch, so don't be shy, give us a call on 01746 708090 or drop us an email on sales@aquiss.net


All prices exclude VAT unless otherwise stated and are shown in GBP. E & OE.



Contact

16 St. John Street, Bridgnorth, Shropshire, WV15 6AG

t: 01746 708090

f: 01746 708091

sales@aquiss.net

 

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