Aquiss | Home & Businesss Broadband, Telecoms and Connectivity
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Home Unlimited FTTP Fibre Broadband in Plymouth

We are very proud at Aquiss to be right at the leading edge, being just one of a handful of Internet Service Providers who are offering superfast and ultrafast FTTP fibre broadband technologies as they are being rolled out across Plymouth and surrounding areas.

With Aquiss you are offered a range of professional fibre FTTP broadband connections that should appeal to those who are serious about good quality broadband connectivity within the home.


Superfast Pure Full Fibre - Free Activation
Pure Fibre 80
FTTP Technology

Average Speed 75Mbps (Down)
Average Speed 17Mbps (Up)
  ✔ Unlimited Monthly Usage
✔ Static IPv4 Address
✔ Static IPv6 Addresses (/56)
✔ Standard Care

✔ Rated 5* on Trustpilot
✔ Rated 5* on Google Reviews
 
Exclusive Online Offer Price

£18.00a month, for 3 months
£36.00a month, thereafter
No telephone line required
12 month contract

£0.00 activation / install
Prices shown are inclusive of VAT

Order package Check availability


 
 
Ultrafast Pure Full Fibre - Free Activation
Pure Fibre 160
FTTP Technology

Average Speed 150Mbps (Down)
Average Speed 26Mbps (Up)
  ✔ Unlimited Monthly Usage
✔ Static IPv4 Address
✔ Static IPv6 Addresses (/56)
✔ Standard Care

✔ Rated 5* on Trustpilot
✔ Rated 5* on Google Reviews
 
Exclusive Online Offer Price

£21.00a month, for 3 months
£42.00a month, thereafter
No telephone line required
12 month contract

£0.00 activation / install
Prices shown are inclusive of VAT

Order package Check availability


 
 
Ultrafast Pure Full Fibre - Free Activation
Pure Fibre 330
FTTP Technology

Average Speed 300Mbps (Down)
Average Speed 45Mbps (Up)
  ✔ Unlimited Monthly Usage
✔ Static IPv4 Address
✔ Static IPv6 Addresses (/56)
✔ Standard Care

✔ Rated 5* on Trustpilot
✔ Rated 5* on Google Reviews
 
Exclusive Online Offer Price

£22.50a month, for 3 months
£45.00a month, thereafter
No telephone line required
12 month contract

£0.00 activation / install
Prices shown are inclusive of VAT

Order package Check availability


 
 
Ultrafast Pure Full Fibre - Free Activation
Pure Fibre 550
FTTP Technology

Average Speed 500Mbps (Down)
Average Speed 70Mbps (Up)
  ✔ Unlimited Monthly Usage
✔ Static IPv4 Address
✔ Static IPv6 Addresses (/56)
✔ Standard Care

✔ Rated 5* on Trustpilot
✔ Rated 5* on Google Reviews
 
Exclusive Online Offer Price

£25.00a month, for 3 months
£50.00a month, thereafter
No telephone line required
12 month contract

£0.00 activation / install
Prices shown are inclusive of VAT

Order package Check availability


 
 
Ultrafast Pure Full Fibre - Free Activation
Pure Fibre 1000
FTTP Technology

Average Speed 900Mbps (Down)
Average Speed 100Mbps (Up)
  ✔ Unlimited Monthly Usage
✔ Static IPv4 Address
✔ Static IPv6 Addresses (/56)
✔ Standard Care

✔ Rated 5* on Trustpilot
✔ Rated 5* on Google Reviews
 
Exclusive Online Offer Price

£27.50a month, for 3 months
£55.00a month, thereafter
No telephone line required
12 month contract

£0.00 activation / install
Prices shown are inclusive of VAT

Order package Check availability


 
 


Frequently asked questions


How long does it take to install a new working FTTP fibre service?
Lead times depend on the infrastructure that is currently in place. If your property has previously been fitted with a full fibre service from Openreach, we should be able to get you up and running within 2 working days. If however extra cabling/infrastructure is needed to connect your property, lead times between 14-21 working days can be expected, occasionally longer. We can advise in all cases what the lead time will be for you.


I currently have an active FTTP service elsewhere, can I transfer the service to Aquiss?
We fully support transfers of active Openreach based FTTP services from other service providers. The lead time to complete this process is 10 working days.


Are Aquiss FTTP packages based on the Openreach network?
Yes. We deploy our FTTP (Fibre to the Premises) packages across the Openreach network.


What hardware will I need to supply in order to work with the Aquiss FTTP service?
Openreach will fit what is known as an ONT (Optical Network Terminator) into your property as part of the install if you don't currently have one installed. You will need to supply a fibre/cable router that connects to the ONT via an Ethernet cable. Many routers will work as long as they have a WAN port and can make a PPPoE connection, however, for our current recommended suggestions, please visit our Knowledgebase Guide.

Please Note: Routers supplied free from other service providers are unlikely to work with our FTTP services as these are often locked hardware.


What happens after the minimum contract completes?
Once your minimum contract completes, you move onto a rolling monthly contract, paying the same monthly rate. Unlike many providers, we don't increase costs outside minimum contract periods.


Is a phone service included with Aquiss FTTP packages?
No. A phone service is not required for our FTTP services. We recognise that for the vast majority of customers, a landline telephone is no longer a requirement or a priority.


What does Standard Care mean?
In the event of a service fault, services with Standard Care will look to be cleared of a reported fault within 40 clock hours of receipt of the fault being reported, excluding any allowable parked time.


Are contracts transferrable between properties?
No. As the availability and coverage of Full Fibre FTTP services is presently exclusive to certain areas, contracts are non transferred between properties as we can't guarantee to supply the same service elsewhere. Settlement of a contract would be expected if you wish to conclude a contract early.


If I want to end my contract, will there be a charge?
If you are looking to end your service, whilst still within your contract, we will ask you to settle any remaining months in full. If you do not transfer (migration) your service to another provider, we will also charge you a £45.00 fee to disconnect the service.


I am moving home, is there a charge?
Yes. There will be a £45.00 Broadband Cease fee to end the service at your current property. If there are any remaining months left on your minimum contract to complete, whilst at this property, you would also need to settle these in full. Contracts are not transferred between properties. Reactivation charges at your new property are possible, subject to contract options available and availability.







Experience customer service the way it should be

We were founded in 2005 as an independent, vibrant, family owned Internet Service Provider business, which still remains the case today. We are an extremely approachable company to work with, which is reflected by our customers staying with Aquiss for an average of 7 years. Our reviews also speak for themselves. We have never dropped outside the top 5 rated ISPs for over 10 years on ISPreview and we are also rated 5* on both Trustpilot and Google Reviews. What we do at Aquiss, we do well, as can be seen by the reviews below.




Aquiss Limited, 16 Saint John Street, Bridgnorth, Shropshire, WV15 6AG

Registered in England with the registration number 06949596. Registered for VAT in the UK with GB910209176

All prices shown include VAT unless otherwise stated. E & OE.
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