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Aquiss Call us on 01746708090


Aquiss phone services come with a minimum 1 month contract with competitive line rental prices, a low call connection fee to UK geographic or mobile numbers, no minimum call fees and reduced call charges. This is the perfect complimentary service to your Aquiss Broadband connection or as a Standalone product.
 

Line Rental Package Options
 

Home Line Rental with 1 Month Contract

£72.00 (inc VAT) *

£0.00 (inc VAT) **

£13.00 (inc VAT)

Business Line Rental with 1 Month Contract

£60.00 (ex VAT) *

£0.00 (ex VAT) **

£13.00 (ex VAT)

*If you believe that your property has recently had a telephone service in place, there is a chance we can do "Line Restart" rather than a New Install. Where possible, the activation will only be £20.00 (inc VAT) and normally phone services will be restored within 48 hours. Call us with your full address details and we will check the situation for you. 

** Free telephone line transfers only apply to BT based phone lines. Transferring from TalkTalk, Sky, Virgin Media (using non BT Lines) will be considered a New Install, at the prices shown above.


Highlighted Call Charges
 

UK Geographic (01, 02 etc)

2.40p/min

2.40p/min

2.40p/min

UK Mobile (O2)

7.20p/min

7.20p/min

7.20p/min

UK Mobile (Vodaphone)

7.20p/min

7.20p/min

7.20p/min

UK Mobile (EE)

7.20p/min

7.20p/min

7.20p/min

UK Mobile (T-Mobile)

7.20p/min

7.20p/min

7.20p/min

UK Mobile (3 Network)

7.20p/min

7.20p/min

7.20p/min

UK 0845 Numbers

8.00p/min Access Charge + Service Charge

UK 0870 Numbers

8.00p/min Access Charge + Service Charge

 
Call Features

Caller Display

£1.20 (inc VAT)

Call Waiting

£1.20 (inc VAT)

Call Divert

£1.20 (inc VAT)

Call Barring

£1.20 (inc VAT)

Ring Back

£1.20 (inc VAT)

Choose to Refuse

£1.20 (inc VAT)

Reminder Call

£1.20 (inc VAT)

1571 Voicemail

£3.60 (inc VAT)

All charges listed are charges, per minute and include VAT, unless specifically stated. Call Features are optional and charged monthly. To see our full list of rates, including international charges Click Here .




Rental Comparisons
 

Contract Length

1 Month

12 Months

12 Months

12 Months

12 Months

UK Geographic Peak Charge

2.40p/min

12.00p/min

9.94p/min

12.54p/min

8.90p/min

UK Mobile Peak Charge

7.20p/min

16.00p/min

19.35p/min

12.54p/min

12.70p/min

Call Connection Fee

6.00p

21.00p

14.94p

19.00p

13.87p

Access Charge (08, 09, 118 Numbers)

8.00ppm

11.00ppm

10.25ppm

9.58ppm

9.50ppm

Home Line Rental Charge

£13.00/month

£18.99/month

£19.00/month

£17.99/month

£18.99/month

All prices include VAT, unless specifically stated.
Comparison is based upon the standard landline service offered by each respective provider, excluding personal deals and special offers. Comparison details displayed are correct as of April 1st 2017.



What is the minimum contract length with Aquiss phone services?
Both our home and business phone services come with a minimum 1 month contract. We ask that if you are looking to move your phone services away from ourselves that 30 days minimum written notice is provided.


Will Aquiss provide me with an itemised breakdown of my calls?
Yes. We provide all customers, for free, a complete and historical breakdown of calls, that is fully searchable, via our online eBilling portal.


What are the define times for Peak, Off-Peak and Weekend calls?
Peak time periods are defined as calls that were started between 08:00 - 17:59 weekdays. Off-peak times are defined as calls started between 18:00 - 07:59 weekdays and finally weekends are defined as calls that were started between 00:00 - 23:59 on Saturday and Sunday..


How are call charges calculated?
Call charges are displayed in pence per minute. Calls are billed by the minute. The charge band used (peak/off-peak/weekend etc) is defined by when a call is started and applies for entire duration of the call. Call charges will be rounded up to the nearest penny.


If I want to end my contract, what notice period do I have to provide?
We require a minimum 30 days notice to end a phone service with ourselves.


Available payment options
Our primary method of payment for packages quoted on this page is via Direct Debit. Payments can be made securely online via our e-billing platform using a wide range of alternative payment options, including credit and debit cards, Paypal, BACS or Standing Order, however these will subject to a Payment Processing Fee of 4%.


Further thoughts or questions?
It is more than likely that you are looking for some specific information or generally have a few unanswered questions that we have not managed to get squeezed onto this page. We are a friendly bunch, so don't be shy, give us a call on 01746 708090 or drop us an email on sales@aquiss.net



Contact

16 St. John Street, Bridgnorth, Shropshire, WV15 6AG

t: 01746 708090

f: 01746 708091

sales@aquiss.net

 

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